KiwiMill prepares free-of-charge custom model quotes to anyone inquiring about a project, big or small. Over years of practice we have come up with a fairly quick, fair and accurate system for estimating the potential costs of each new model build. Our goal is to provide high quality replicas that meet your needs and budget.
Sometimes we get asked for ballpark figures over the phone or email. We try our best to accommodate these requests using basic information about what is being modeled, its purpose, size and detail level. These initial rough estimates can help identify whether there is a sufficient budget to proceed with a more formal written quote.
However, most custom model quotes require a more thorough assessment to determine how much it will cost for the build. We have found through trial and error that talking immediately to a model maker (as opposed to a salesperson) has benefits for both you and our model shop. So the first thing we do is connect you with an actual model maker. Through a phone call or email exchange our model makers help clarify the scope of your project. Talking directly with you helps us understand what you want from your model, and will determine what the best approach is to meet those goals. Clients sometimes know exactly what they are looking for in a scale model, but more often than not, an exchange of ideas helps narrow down the options to one that best fits your needs and budget.
Our model makers begin thinking about how they would go about the model build as they talk with you about your project. This initial thought process will aid them when it comes time to prepare the actual quote. There is no magic formula used at KiwiMill for generating quotes. Each project is given careful consideration to make sure the pricing reflects the actual costs of the build. We consider the materials used, fabrication methods chosen, size and complexity of the model, and the engineering of moving parts or other special effects. Another major consideration is whether parts for the model will need to be drawn up in a CAD program, before construction can start. Timing may be a factor as well; if the job needs to be rushed, then vendor supplies and overtime costs need to be considered.
A written quote is drawn up after this exchange of information. Most quotes are emailed to you within 2-3 days. The quote spells out what will be provided by our model making team – the over all model design, materials, functionality, detail level, and finishes, along with any mounting, bases, or crating options included. The quote has pricing – including any add on options, or discounts for multiple copies of the same model. There will also be the estimated weeks expected to complete the job. Many custom model projects have strict deadlines. We understand you need a model by a particular date for sales meetings and trade shows. The quote also addresses what is required from the client to start the job in terms of data and payment terms. KiwiMill welcomes all questions after sending you a quote. We can make revisions based on new ideas, and your changing needs.
This whole process may sound complex, but it assures our client that what they are getting is what they expected and desired. It also does not need to take up a lot of time. We pride ourselves on getting quotes out very quickly, without sacrificing the attention to detail and customization of each project. Well defined, personalized and accurate quotes are a service we are happy provide to each and every one of our potential customers as an initial sign of our commitment to quality service and performance.